Refund Policy
Last Updated: 1/8/2024
Thank you for choosing the International Mentoring Center (IMC) for your professional development needs. We understand that situations may arise where you may need to request a refund. Please carefully review our refund policy outlined below.
Refund Request Process:
All refund requests must be submitted via email to payments@mentoringcenter.org.
Eligibility for Refund:
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- Refund requests must be made within 7 days from the date of payment.
- To be eligible for a refund, the applicant must not have accessed any associated materials on the platform.
Non-Eligibility for Refund:
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- Refund requests made after 7 days from the date of payment will not be entertained.
- Once an applicant has accessed or completed the certification or accreditation application(s) or any associated materials on the platform, they are not eligible for a refund.
- The International Mentoring Center is responsible only for issuing certificates and accreditations. We are not responsible for any interactions between mentors and mentees on the platform.
Refund Processing:
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- Refund requests meeting the eligibility criteria will be processed within 10 business days.
- Approved refunds will be issued to the original payment method.
Contact Information:
For any refund-related inquiries, please contact our payments team at payments@mentoringcenter.org.
Note:
The International Mentoring Center reserves the right to update or modify this refund policy at any time without prior notice. Please review the refund policy periodically for changes.
Thank you for your understanding and cooperation.